Burningrocks Hosting

Have questions? Call now! +1-855-211-0932(ID:86866)
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Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A popup will open. It contains exhaustive info about all the operations that you can carry out on that particular page. Each pop-up window shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a wide array of instructional videos illustrating how to work with our hosting Control Panel. They're meant for those of you who want to see how things are being done instead of just reading articles. In this way, everyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the solution you searching for, have a glance at our comprehensive Frequently Asked Questions section, which includes questions asked by real people and provides real solutions. We regulary update our Frequently Asked Questions section with new articles in order to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions database either, you can get in touch with our great team of client support engineers available 24-7-365 and eager to assist you with any query. Each trouble ticket you submit will be responded to within 60 minutes (the average trouble ticket response time is about twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 86866

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com